Privacy Policy
Last updated: April 2026
1. Information We Collect
Wigsy collects information to provide and improve our platform:
- Account information (name, email, phone)
- Shipping addresses and payment information (processed by Stripe)
- Profile photos and listing details
- Usage data and browsing activity
- Messages and communications on the platform
2. How We Use Your Information
- Facilitate transactions between buyers and sellers
- Detect fraud and prevent abuse
- Send account and order notifications
- Improve platform functionality and user experience
- Comply with legal obligations
3. Payment Data
Wigsy does not store complete credit card information. All payment processing is handled securely by Stripe. Stripe's privacy policy governs payment data handling.
4. Message Monitoring
Wigsy may access and review user messages for fraud detection, safety, and policy enforcement purposes. By using the platform, you consent to this monitoring.
5. Data Sharing
We share information with:
- Transaction partners (buyers/sellers) - for order fulfillment
- Payment processors (Stripe) - for payment handling
- Shipping providers (Shippo) - for label generation
- Law enforcement - when legally required
6. Data Retention
We retain your data for as long as necessary to provide services and comply with legal obligations. You may request account deletion, though we may retain transaction records as required by law.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion (where legally permitted)
- Opt-out of marketing communications
8. Security
Wigsy implements standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Wigsy is not intended for users under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this policy at any time. Continued use of Wigsy constitutes acceptance of updates.
11. Contact Us
For privacy concerns, email: privacy@wigsy.com